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HP Care Pack Active Care Service Hardware Support - Extended Warranty - 4 Year - Warranty

U17Y4E
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Product Overview
  • 9 x 5 x Next Business Day
  • On-site
  • Maintenance
  • Parts & Labor

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

ManufacturerHP Inc.
Manufacturer Part NumberU17Y4E
Manufacturer Website Addresshttp://www.hp.com
Brand NameHP
Service NameCare Pack Active Care Service Hardware Support - Extended Warranty
Marketing Information

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Product TypeWarranty
Service Main TypeMaintenance
Service Description9x5xNext Business Day
Provided SupportNew Releases Update
Provided SupportParts Replacement
Provided SupportRemote Diagnosis
Provided SupportWeb Knowledge Base Access
Provided SupportPhone Support
Provided SupportRepair
Service Response TimeNext Business Day - Parts and Labor
Service LocationOn-site
Service Duration4 Year
Service CharacteristicParts & Labor
General Information
ManufacturerHP Inc.
Manufacturer Part NumberU17Y4E
Manufacturer Website Addresshttp://www.hp.com
Brand NameHP
Service NameCare Pack Active Care Service Hardware Support - Extended Warranty
Marketing Information

Overview

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Benefits

Fast response times: Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Quick resolutions: Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

High device uptime: Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

Product TypeWarranty
Service Information
Service Main TypeMaintenance
Service CharacteristicParts & Labor
Service Description9x5xNext Business Day
Provided SupportNew Releases Update
Provided SupportPhone Support
Provided SupportRepair
Provided SupportRemote Diagnosis
Provided SupportWeb Knowledge Base Access
Provided SupportParts Replacement
Service Response TimeNext Business Day - Parts and Labor
Service LocationOn-site
Service Duration4 Year
Product Supported
  • HP EliteBook 735 G5, 745 G5, 755 G5, 820 G3, 830 G5, 830 G6, 830 G7, 840 G3, 840 G5, 840 G6, 850 G3, 850 G5, 850 G6
  • HP EliteBook x360 830 G5, 830 G6, 830 G7


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