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HP Care Pack - 1 Year - Service

U4399E
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Product Overview
  • 9 x 5
  • On-site
  • Maintenance
  • Parts & Labor
  • Physical

This value-priced HP Care Pack provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you.

ManufacturerHP Inc.
Manufacturer Part NumberU4399E
Manufacturer Website Addresshttp://www.hp.com
Brand NameHP
Service NameCare Pack
Marketing Information

This value-priced HP Care Pack provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you.

Product TypeService
Service Main TypeMaintenance
Service Sub TypePhysical
Service Description9x5
Service Response Time6 Business Day
Service LocationOn-site
Service Duration1 Year
Service CharacteristicParts & Labor
General Information
ManufacturerHP Inc.
Manufacturer Part NumberU4399E
Manufacturer Website Addresshttp://www.hp.com
Brand NameHP
Service NameCare Pack
Marketing Information

This value-priced HP Care Pack provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you.

Product TypeService
Service Information
Service Main TypeMaintenance
Service Sub TypePhysical
Service CharacteristicParts & Labor
Service Description9x5
Service Details

Repair center services:
For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.

Accidental damage protection:
Examples of accidental damage against which you are protected include: liquid spills, drops, falls, collisions, electrical surges, damaged or broken LCD, or any accidental breakage. Your unit may have to be repaired or replaced at an HP- designated location, as not all replacement parts may be available locally.

Service Availability9 x 5
Service Response Time6 Business Day
Service LocationOn-site
Service Duration1 Year
Product Supported
  • HP Notebook


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