HP Care Pack Hardware Support - 3 Year - Service

Replace failed hardware units quickly and conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products. A permanent replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HP. Replacement units are new or refurbished to like-new condition.

Replace failed hardware units quickly and conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products. A permanent replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HP. Replacement units are new or refurbished to like-new condition.

• Exchange and Enhanced Tech Phone support

Remote problem diagnosis and support:

• HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution

Next-day exchange:

• If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next-day delivery is available for calls received before 2:00 pm local time
• Your permanent replacement unit will be delivered by 10:30 am the following business day in most areas within the continental US
• Service within 1 to 2 days is available in selected areas of Alaska and Hawaii

Standard business hours coverage:

• Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays
• Extended telephone support may be available for selected products

HP LaserJet Printers:

• P1005
• P1006
• P1505
• P1505n

HP LaserJet Pro Printers:

• P1102w
• P1606dn