HP Hardware Support Offsite Return Services offer high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. "HP offers service levels with different shipment options to the HP designated repair center, as detailed below. Some service levels are also available with optional service features such as accidental damage protection or defective media retention."
Manufacturer | HP Inc. |
Manufacturer Part Number | U9586E |
Manufacturer Website Address | http://www.hp.com |
Brand Name | HP |
Service Name | Care Pack Accidental Damage Hardware Support |
Marketing Information | HP Hardware Support Offsite Return Services offer high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. "HP offers service levels with different shipment options to the HP designated repair center, as detailed below. Some service levels are also available with optional service features such as accidental damage protection or defective media retention." |
Product Type | Service |
Service Main Type | Maintenance |
Service Sub Type | Electronic and Physical |
Provided Support | Repair |
Provided Support | Phone Support |
Provided Support | Remote Diagnosis |
Provided Support | Parts Replacement |
Service Response Time | 3 Business Day |
Service Location | Service Depot |
Service Duration | 4 Year |
Service Characteristic | Parts & Labor |
General Information | |
Manufacturer | HP Inc. |
Manufacturer Part Number | U9586E |
Manufacturer Website Address | http://www.hp.com |
Brand Name | HP |
Service Name | Care Pack Accidental Damage Hardware Support |
Marketing Information | HP Hardware Support Offsite Return Services offer high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. "HP offers service levels with different shipment options to the HP designated repair center, as detailed below. Some service levels are also available with optional service features such as accidental damage protection or defective media retention." |
Product Type | Service |
Service Information | |
Service Main Type | Maintenance |
Service Sub Type | Electronic and Physical |
Service Characteristic | Parts & Labor |
Service Details | Repair center services: Accidental Damage Protection: |
Provided Support | Remote Diagnosis |
Provided Support | Repair |
Provided Support | Phone Support |
Provided Support | Parts Replacement |
Service Response Time | 3 Business Day |
Service Location | Service Depot |
Service Duration | 4 Year |
Product Supported |
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Part No | Product |
U9BB1PE | HP Care Pack - Post Warranty - 1 Year - Warranty |