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HP Care Pack Accidental Damage Hardware Support - 4 Year - Service

U9586E
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Product Overview
  • Service Depot
  • Maintenance
  • Parts & Labor
  • Electronic and Physical

HP Hardware Support Offsite Return Services offer high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. "HP offers service levels with different shipment options to the HP designated repair center, as detailed below. Some service levels are also available with optional service features such as accidental damage protection or defective media retention."

ManufacturerHP Inc.
Manufacturer Part NumberU9586E
Manufacturer Website Addresshttp://www.hp.com
Brand NameHP
Service NameCare Pack Accidental Damage Hardware Support
Marketing Information

HP Hardware Support Offsite Return Services offer high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. "HP offers service levels with different shipment options to the HP designated repair center, as detailed below. Some service levels are also available with optional service features such as accidental damage protection or defective media retention."

Product TypeService
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Provided SupportRepair
Provided SupportPhone Support
Provided SupportRemote Diagnosis
Provided SupportParts Replacement
Service Response Time3 Business Day
Service LocationService Depot
Service Duration4 Year
Service CharacteristicParts & Labor
General Information
ManufacturerHP Inc.
Manufacturer Part NumberU9586E
Manufacturer Website Addresshttp://www.hp.com
Brand NameHP
Service NameCare Pack Accidental Damage Hardware Support
Marketing Information

HP Hardware Support Offsite Return Services offer high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes offsite repair or replacement, materials and parts, labor, and the cost of the return shipment. "HP offers service levels with different shipment options to the HP designated repair center, as detailed below. Some service levels are also available with optional service features such as accidental damage protection or defective media retention."

Product TypeService
Service Information
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service CharacteristicParts & Labor
Service Details

Repair center services:
For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.

Accidental Damage Protection:
Examples of accidental damage against which you are protected include: liquid spills, drops, falls, collisions, electrical surges, damaged or broken LCD, or any accidental breakage. Your unit may have to be repaired or replaced at an HP- designated location, as not all replacement parts may be available locally.

Provided SupportRemote Diagnosis
Provided SupportRepair
Provided SupportPhone Support
Provided SupportParts Replacement
Service Response Time3 Business Day
Service LocationService Depot
Service Duration4 Year
Product Supported
  • Notebook (3 years warranty) CPU


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Company Info
ITEXPRESS DIRECT INC
1500 Upper Middle Rd W
Suite 310
Oakville, ON
L6M 0C2
Canada

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