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HP Care Pack - 5 Year - Warranty

UL786E
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Product Overview
  • 9 x 5 x Next Business Day
  • On-site
  • Maintenance
  • Parts & Labor
  • Electronic and Physical

Increase equipment availability and productivity with high-quality on-site and remote support for your HP hardware, as well as selected multivendor equipment.

ManufacturerHP Inc.
Manufacturer Part NumberUL786E
Manufacturer Website Addresshttp://www.hp.com
Brand NameHP
Service NameCare Pack
Marketing Information

Increase equipment availability and productivity with high-quality on-site and remote support for your HP hardware, as well as selected multivendor equipment.

Product TypeWarranty
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service Description9x5xNext Business Day
Provided SupportRemote Diagnosis
Service Response TimeNext Business Day
Service LocationOn-site
Service Duration5 Year
Service CharacteristicParts & Labor
General Information
ManufacturerHP Inc.
Manufacturer Part NumberUL786E
Manufacturer Website Addresshttp://www.hp.com
Brand NameHP
Service NameCare Pack
Marketing Information

Increase equipment availability and productivity with high-quality on-site and remote support for your HP hardware, as well as selected multivendor equipment.

Product TypeWarranty
Service Information
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service CharacteristicParts & Labor
Service Description9x5xNext Business Day
Service Details
  • Accidental Damage Protection
  • Remote Problem Diagnosis and Support:

HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.

Next Business Day On-site Response:

For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

Standard Business Hours, Standard Business Days:

Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays.

Defective Media Retention Service:

A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.

Provided SupportRemote Diagnosis
Service Availability9 x 5
Service Response TimeNext Business Day
Service LocationOn-site
Service Duration5 Year
Product Supported

HP Business Notebook PC:

  • 25xxp Series
  • 2710p Series
  • 6xxxp Series
  • 85xxp Series
  • 85xxw Series
  • 87xxp Series
  • 87xxw Series
  • 273xp Series


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ITEXPRESS DIRECT INC
1500 Upper Middle Rd W
Suite 310
Oakville, ON
L6M 0C2
Canada

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